1 - Where do I meet my guide?

The meeting point for all our tours is under the Arch on Augusta street. Your guide will be there 15 minutes before the tour's starting time, wearing a more lisbon badge, and we ask you to be there at that time too.

2 - Do I have to pay in advance?

You may pay in advance or, as an alternative, you can pay a deposit of 25% of the total price when booking, and pay the rest to the guide on the day of the tour (cash only).

3 - How big can our group be?

We prefer to keep our groups small (max 10 pax) because we feel that it allows for a better experience, especially when the tours include stops for food and drink tastings. But we may able to open an exception, depending on the situation.

4 - I booked a tour, but I had to change my plans. Until when can I cancel my booking?

You can cancel your booking until 24 hours before the time and date of the tour and we will refund your money (or, if you prefer, we can generate a voucher for the price of your tour, which will be valid for 12 months).